The Boutique du Gouffre de Padirac entrusts La Poste to ensure deliveries in France and Europe for ensuring efficient shipping and receiving. Of course, exchange and repayment are possible under legal conditions explained below.

Order processing time

Orders are processed within 3 working days. Added to this processing time, the delivery time of La Poste.
The Customer may withdraw his order directly from the Boutique of the Gouffre de Padirac or benefit from a remote delivery service.

Available means of delivery

- Deliveries in metropolitan France and Monaco - By Colissimo - deliveries take up to 48 hours, during working days
- Deliveries in France's Overseas Territories - By Colissimo - deliveries take between 5 and 10 working days
- Deliveries in Europe - By Collissimo - deliveries take between 3 and 7 working days
- Deliveries in other areas - Please contact us
These delivery times are indicative and consultable on the website www.coliposte.net.

Right of withdrawal

The Customer has a period of 14 (fourteen) working days in which to return the products, at his expense, if they fail to give complete satisfaction for any reason whatsoever. If the Customer exercises the right of withdrawal, he will have to fill a form clicking here, and he will have the choice between asking Customer Service for a refund, excepting the charges for returning the item, and exchanging the product for another product of the same quality and value. In order to do this, he or she will have to cut out and complete the customer return authorization at the bottom of the delivery slip attached to the parcel, and send it with the said product(s) in their original packaging in perfect condition to the following address:

Gouffre de Padirac – La Boutique – 46500 Padirac – France

For any further information or assistance, please contact us: boutique@gouffre-de-padirac.com.